“… the rest of the story”

{ April 22, 2010 @ 1:54 pm } · { Uncategorized }
{ Tags: , , } · { Leave a Comment }

Last Friday I opened up my computer at school and was automatically connected to the ASU network via Wi-Fi at a specific IP address. When I opened the computer on Tuesday, I was unfortunate enough to be connected to the very same IP address. On Monday, someone else connected to this IP address on the ASU network, but their computer managed to escape having it’s MAC address logged. This person uploaded True Blood, Season 2, Episode 12 via Bit Torrent.

HBO employs a muscle team (read: computer nerds) to track these Bit Torrent files and report those they find to be uploading or downloading said files. ASU receives threats of lawsuits and the like from HBO because the aforementioned muscle team has traced these file transactions to the ASU campus. As a result of these lawsuit threats, ASU has formed an IT “Security Team,” whose main job is to investigate claims made by companies regarding copyright infringement (among other things.)

This security team has no main phone number and no main office. They also, apparently, do not have a method of communicating within their own department.

On Tuesday, a member of the Security Team received a complaint from HBO’s muscle team that an episode of True Blood had been seeded to Bit Torrent from a campus IP address on Monday. The ASU Security Team member then did a quick search of computers who accessed the specific IP address on Monday. When they found no computer had reportedly accessed the IP address on Monday, they decided that the single computer which had access on both Friday and Tuesday must then also be the same computer who accessed on Monday.

This computer was mine.

As Paul Harvey would say, “And now you know…”

My account was suspended for what now?

{ April 22, 2010 @ 1:49 pm } · { Uncategorized }
{ Tags: , , } · { Leave a Comment }

The e-mail I received:

On Tue, Apr 20, 2010 at 11:36 AM, wrote:

Reference Number: 555216
Student: Ivana Olson (ijolson)

Access Suspension :

Your computer has been identified as experiencing a problem that may be in
violation of an ASU policy and that may be causing problems for the campus
community. This email is to inform you that this situation has been referred
to Office of Student Rights and Responsibilities.

Your computer access to the computer identified as experiencing a problem has
been shut off. You can access computer services at any computer lab on
campus or via another computer. Your computer access to the identified problem
computer will be reconnected once you attend the mandatory meeting described
below. Additionally, failure to take the required steps to address the
identified problem may result in your continued loss of computing privileges.

Due to this situation, YOU ARE REQUIRED TO ATTEND A **MANDATORY** MEETING with
staff from Student Rights and Responsibilities. Please select the day and time from
the options below that best fits your availability. YOU ARE REQUIRED TO ATTEND
THIS MEETING WITHIN 2 WEEKS OF THIS NOTICE. Please be advised that failure to
attend this meeting may result in **LOSS OF COMPUTING PRIVILEGES** as well as
other disciplinary action which may include suspension, or expulsion from the
university. As a first step in addressing this situation, the information
below offers resources for assistance and guidance with this situation.

If you are a student at a campus other than the Tempe campus, please call the individual office at your campus.
Downtown Campus: 602.496.0670
Polytechnic Campus: 480.727.1215
West Campus: 602.543.8152

NOTE: Office of Student Rights and Responsibilities reserves the right to shut down student
access or to continue denial of student access to any computer or to a student’s
computing privileges, if the identified problem warrants such action.

SOME COMMON REASONS THAT ACCESS WAS SUSPENDED:
- Infection of virus and propagation
- Compromised machine due to hacking
- Copyright infringement

DATES, TIMES, & LOCATIONS FOR STUDENT RIGHTS AND RESPONSIBILITIES MEETINGS AT THE TEMPE CAMPUS:

http://students.asu.edu/srr/computerclass

WEB LINKS FOR COMPUTER ASSISTANCE:
ASU’s Acceptable Use Policy:

http://www.asu.edu/aad/manuals/acd/acd125.html

ASU’s Student Code of Conduct:

http://www.asu.edu/aad/manuals/sta/sta401-01.html

ASU’s Security Web Site:

http://www.asu.edu/security/

ASU’s Information Technology Help Desk:

http://www.asu.edu/helpdesk/

ASU’s Residence Life Help Desk:

http://www.asu.edu/reslife/needhelp.htm

YOU MUST BRING THIS SUSPENSION LETTER AND YOUR ASU SUN CARD TO THIS MEETING

The e-mail I sent in reply:

Hello,

I have been back and forth across campus all day today trying to find out what specific activity occured that flagged my account for this suspension. I have received no answers and have apparently been chasing a wild goose.

I know you most likely do not want to hear everything I did today, but I feel that if I do not tell you all the steps I have taken in this matter you may, like others I have spoken to today, not understand what it is I am trying to communicate. I will list out my specific questions at the end of this e-mail.

As for what I have done with this matter and why I am so frustrated at the way you run things…

First, as this e-mail did not give me any direct locations to visit or phone numbers to call, I went to the student services building and asked a man at a desk who sent me to the computer commons help desk. I I visited a desk at the computer commons where someone pointed me to the help desk direct line phone. I spent 40 minutes on that line with the help desk who at first didn’t understand what I meant by “suspension” and thought I just had connectivity problems. Finally, we were on the same page and the person I was speaking to said that he could not help me but had filed a report or something and gave me a reference number (555494).

I used my iPhone to double check the e-mail (because my internet has been disconnected from my laptop) and found that the meeting was today in the Student Services Building. So I went back to the Student Services Building where I waited outside the conference room and used my iPhone to Google a phone number for Student Rights and Responsibilities (because the number for Tempe is not on this e-mail, which you would think I should be considering this e-mail is informing us that we can no longer contact the outside world using our computers).

I found the number and called while waiting for the meeting. Student Rights and Responsibilities told me that they are just the enforcement and that if I wanted to know specific reasons for why this was happening to me I would need to talk with the Help Desk security team. I told them that I was just on the phone with Help Desk for 40 minutes and they said flat out they could not help me. SRR seemed confused that help desk wouldn’t be able to help me and told me I should call them back and ask to speak to the Security Team, other than that, they (SRR) could not help me.

It was almost time for the meeting. I went in to wait in the conference room. Norean Sablan (copied on this e-mail) came in to turn on the lights and set up the room. I tried to ask her why I was there but she said she would get to that in the meeting and that the meeting wouldn’t take too long. She left and came back when it was time for the meeting to start. By that time there were two other students having similar problems, though they were less vocal about defending themselves so I’m assuming they either did not feel they were wrongly accused, or did not care.

In the meeting, Norean listed out possible reasons why we might be flagged, but did not get into specifics as to why I personally was flagged. I do not feel that any of these possibilities apply to me. I am especially careful with my Macbook computer. It is a new computer. I run thorough and regular virus protection. I do not have file sharing turned on. I do not let anyone else borrow my computer. I do not let my computer out of my sight. I do not have file sharing software installed on my computer. I do not download large files to my computer. I do not even run my system updates from the ASU Wi-Fi signal as I deem it to be too unstable and would rather wait until I get home, off campus, with a reliable and secure signal that I pay for.

Norean suggested that if I wanted to know the specific reason why I was flagged that I should contact the Help Desk security team. She listed the number for the Help Desk (480-965-6500) which I was already given. She also suggested I could go to the Technology Studio in the Computer Commons.

I left the meeting and called the help desk again. This time I asked for the Security Team. The guy who answered the phone at help desk apparently had no idea what I meant by “security team” and said that he did not have any way to contact security and didn’t even know of a number or location for me to try.

I went to the Technology Studio and found a group of students who have no connection with either help desk or administration. They gave me the impression that this “security team” was just a theoretical presence that is spoken of but never actually seen. No one knew how to contact anyone who could help me.

I went back to the Student Services building and approached the unmarked desk on the second floor across from the conference room where I saw Norean go after the meeting. I figured this must be where her office is located, although I did not have a business card, office location or phone number to verify that and there was no signage around the area to tell me what offices were located behind the desk. I asked for Norean. Luckily, the man at the desk asked if I had an appointment (instead of asking who Norean was, which I feared might happen.) I told him that no, I did not have an appointment, but that I just met with her over in the conference room twenty minutes ago.

I waited another 15 minutes and Norean came out to call me back to her office. I explained the brick wall I hit with the help desk and Technology Studio, and the wild goose that I seem to have misplaced. She typed something into her computer and said that she could try to find out what was going on. She implied that she would look into why I was flagged, though by that time it was evident that she doesn’t have access to that information, she just does what she is told by the people who do.

I expressed my concerns for why this situation is bothering me. I asked if this security flag would go on any of my records.
At first she said no. I explained that I work for Apple now and have signed multiple security agreements and policies with them. She told me that if it does, it’s fine because the records are not a publicly available. I explained to her that I have given Apple signed permission to access my student records. She again said it shouldn’t go on my record, but it was a less solid “no” than the first answer she gave me.

I am also worried about the issue because no one will tell me what specifically happened (what, when, who, where and how, are questions that could be addressed here). Without knowing the specifics of the incident, how can I be sure that it won’t happen again? How can I tell you that it won’t happen again when I don’t know how it happened in the first place?

The meeting I was required to attend did not specify to anyone why they specifically were there. It said why they could be there and assumed that whoever was there knew why it applied to them. The two other students may very well know why they were there, or they may have several reasons why they could be there and not know for which specific incident they were caught. Either way, by attending, they have basically said they understand they were caught doing something wrong and are aware that doing it again could cause further action.

I am uncomfortable with the thought that my presence at that meeting gives the message that I acknowledge some guilt or fault, accept the slap on the wrist, and agree not to repeat the infraction.

I understand that by attending the meeting, my access to ASU Wi-Fi connection from my Macbook will be restored (within 24-48 hours, as if that’s less of an inconvenience… which it is not.) While restoring my ability to actually work on my class assignments using the internet from school is indeed helpful, it is not my main priority when discussing this situation. (My main priority, in case you missed it, is finding out WHY I was flagged in the first place.)

My specific questions:

* Why was I flagged?
* Who witnessed the incident?
* What specific IP or MAC addresses were recorded as being involved in the incident? (If a file transfer occurred, what were the specific outgoing and incoming addresses?)
* When did the incident occur?
* Where did the incident occur? (If logged, what was the access point my computer was in theory connected to at the time?)
* Will this incident be indicated in any of my personal records, ASU related or otherwise?

Please answer these questions in a timely fashion. I am quite concerned.

I am also aggravated that I have had to put so much effort in to this, effectively canceling all plans I had for working on very important finals projects today. I have also, as of yet, not received any apologies for the trouble this has caused me.

If I could also get a name, phone number, e-mail address and office location for someone directly involved in this situation, I would appreciate not having to continue bouncing between offices while the responsibility is being passed back and forth across campus.

Thank you,

Ivana J. Olson

The Phoenix Art Museum: Ansel Adams, Contemporary Art and Frida Kahlo

{ April 6, 2010 @ 2:20 am } · { Uncategorized }
{ Tags: } · { Leave a Comment }

Last week I stopped by the Phoenix Art Museum to check out the “Ansel Adams: Discoveries” exhibition. As a photography student, I have briefly studied Ansel Adams and have heard of the full archive of his work being located at the Center for Creative Photography in Tucson. So when I heard that there was going to be an exhibition bringing some of that collection here, I knew I had to go.

I visited the museum on Wednesday, the voluntary donation thanks to SRP day, because of my jobless college student bank balance. Apparently this was a common theme among Ansel Adams fans because it seemed everyone and their brother were there as well. The exhibit may not have been that crowded, but compared to the few people in each of the other galleries, it was quite popular.

I made my way through the room, visiting his early works first and passing through the American Southwest before finding color prints I had never seen before. The photography program at ASU likes to focus on black and white film during the first few years and in doing so, manages to only briefly touch on the subject of color prints. Adams’ color prints were made primarily for commercial use and, until recently, were only seen as reproductions. Now, technology has permitted reprinting from the original transparencies and the exhibit has used this to show a direct contrast between original prints, original reprints and new prints made from original transparencies. New technology does indeed make an impressive difference, however the original shots were still of a much higher quality than a lot of what I see today.

When I left the Ansel Adams exhibit I wandered around the museum for a while to see some of their other collections. I first walked through the Contemporary Art section, which is always a gamble for me as I enjoy the visual aspect of art and am somewhat against having to think about what I am looking at.

I immediately noticed the piece called “Upside Down, Inside Out” by Anish Kapoor. It is a large bowl shaped sculpture that almost reminds me of a compact two cup anemometer. The sculpture itself is about 7-8 feet tall and twice as wide. When looking into the concave portion the viewer can see their reflection (and most of their surroundings) both flipped and reversed. I was previously familiar with Kapoor’s work on The Cloud Gate, a public art piece in Chicago, but until now had not looked into the artist’s other works. I do enjoy some of his other works, which can be found at his website: www.anishkapoor.com/works/gallery

I walked through the Contemporary Art section, liking some and greatly disliking others and the experience offered a chance for some self reflection on my part. Instead of attempting to analyze the art that gave little in the way of explanation, I analyzed my own opinion of the entire concept of analyzing art. I enjoy art when it is aesthetically pleasing or when it contains a hidden message that either immediately pops out at me, or which I look at for a short time before coming to a shocking discovery about it. I do not enjoy art that appears the artist was trying to add meaning to it. Don’t misunderstand, I love art without meaning, but only when that art remains without meaning. I may be wrong, but several of the modern or contemporary pieces I come across seem to have been created just to be created but then shoehorned into a meaning in a sad attempt at making profit.

I also dislike most art which was created with an obvious meaning, but for which the meaning is overdone. As a student of fine arts I see a lot of repetition from various classes of certain subjects which mostly come across as a meaning they were forced to add because their instructor told them the piece must have meaning. Subjects such as body image, in particular, irk me. Half the time I’m convinced that my classmates just use that one as an excuse to turn in nude photos of themselves. Yet every time they do we have to have a critique about it and listen to the teacher say how liberating this must be for the student.

I walked through the Latin American Collection to clear my head of the chaos created by Contemporary and Modern art. I saw some classics by Frida Kahlo and Diego Rivera. I especially enjoyed “El Suicidio de Dorothy Hale (The Suicide of Dorthy Hale)” by Frida Kahlo. I love that the frame is painted as a continuation of the picture. I am especially fond of art that depicts a historical event. The friendship between Frida Kahlo and Dorothy Hale brings emotion to the piece that other historical depictions often seem to lack.

My convictions with contemporary art aside, I would definitely recommend the Phoenix Art Museum as a must visit place to anyone. Do try to make it while the Ansel Adams exhibit is still around (it closes June 6) as his prints are so much more impressive in person.

What made me want to become an artist?

{ April 1, 2010 @ 3:55 pm } · { Uncategorized }
{ Tags: , } · { Leave a Comment }

When asked the question “What made you want to become an artist?”, I really hadn’t thought about it before. Art just seems to have been a part of who I am from as far back as I can remember. After putting some thought into it I decided the best answer would just have to be “genetics.” The following is, however, how I answered the question for class.

—–
My interest in art began early in life. My grandfather was an artist. He worked mostly on oil paintings, many of which began as photographs that were later reproduced as oil on canvas.

I spent the first decade of my life learning about art from my grandfather (Papa Buzz). His sister and late wife were also artists (both painters in oils and watercolor) and thus he had a lot to share.

My earliest memory of a lesson in art comes from my family’s living room when I was about three years old. I was coloring in a coloring book, one blue crayon in scribbles across the page, showing no regard to the lines or picture. Papa Buzz called me over to his chair and asked if he could show me how to color. I agreed and handed him the crayon and book. He turned the page to a picture of a window. As he colored he explained to me the concept of tracing first, then he lightly shaded in the window with all lines in a uniform direction, diagonally from corner to corner.

I didn’t know anything could be colored so neatly. I was eager to try it myself. I took the book back and traced the next page myself. The lines were dark and didn’t exactly line up with the picture, but my coloring, though patchy, was mostly within my traced lines. I showed it to Papa Buzz and he showed me how to control pressure on the crayon. He taught me that speed is key with tracing… a slower hand always has more control over the crayon. I practiced my coloring all day and continued throughout my life, switching mediums as I discovered new ones.

——-
I wouldn’t say this answers the question in it’s entirety. I’m sure one lesson in crayon coloring didn’t make me want to become an artist. I’ve always enjoyed art and never really even considered the fact that that made me want to become an artist.

I don’t think any one thing actually made me want to become an artist. I’m not even sure that was a decision I made for myself. I enjoyed coloring, I discovered drawing and enjoyed that too. Papa Buzz died and I was left with all of his painting supplies. I knew that he would want me to use them so I did, learning from each painting.

There were influences from all around me. Family, friends, Bob Ross. There’s no one person or thing that made me want to become an artist. I enjoyed art, I made art, and by doing so I became an artist. It’s not something I put thought into and it’s not a decision I consciously made. It just happened.

Arizona Fine Art Expo 2010

{ March 2, 2010 @ 2:37 am } · { Uncategorized }
{ Tags: } · { Comments (2) }

I recently visited the Arizona Fine Art Expo in Scottsdale and was amazed to find that I actually enjoyed 90% of the art being shown. Normally when visiting art galleries and exhibitions I find it difficult to really appreciate the art. I mostly see fine art as being something where an artist is struggling to bring meaning to an otherwise meaningless object and often that results in my opinion that they are trying too hard or else have completely made it up. I almost never appreciate the attempt to throw hidden meaning into a painting, or any art for that matter. When I view art I want to be relaxed or amazed but never do I wish to feel as if I should be working toward finding a hidden message. I was never one for those magic eye posters, if I couldn’t see it right away I would get annoyed and move on.

However, most of the work on display at the Arizona Fine Art Expo was the opposite of what I have found in art museums and galleries. It was pleasant to look at, relaxing and intriguing and never demanded increased effort on my part. I noticed a pattern in many of the artists when it came to color. They all shared their own unique style, of course, but the colors in many of them were quite vivid and playful, while still setting separate moods and each piece working with it’s own idea.

The expo was set in a large outdoor tent sharing a dirt parking lot with a small old west town and a stable of horses. Inside, elaborate rows of booths and well lit walls covered in art. Each individual booth (labeled “studios”) consisted of hanging art, art on tables, free standing pieces, a table with business cards and information and frequently, an artists work station where they could set up and be working on a piece while showing their finished art. Because of this the majority of the tent held a light and pleasing scent of oil paints.

The expo housed everything from jewelry and furniture to wood and bronze sculptures to paintings and photography and even some elaborate kaleidoscopes.

My first stop was just inside the door, where a wall of oil paintings by Bill Shaddix caught my eye. The paintings involved subjects like western landscapes, American Indian tribes, cowboys and horses. One piece in particular that caught my eye was a painting called “Slicker Weather” which shows men riding horses through a lightning storm. The way the light played off of water splashes caused by horses trotting through the river was especially impressive.

The next stop was an artist named Craig Bergsgaard who makes western and classical bronze sculptures. The most specific pieces that caught my attention were a large fountain sculpture called “Coolin the dogs,” which shows a cowboy sitting on a log and inspecting his boot. There’s a smaller sculpture titled “Gus n’ Dusty” which is a smaller fountain showing the same man, still inspecting his boot. Craig Bergsgaard’s website is easy to find, at www.CraigBergsgaard.com.

I next visited Katherine L. Wilson, who was at her exhibit working on a new painting. I talked with her about her process and discovered that her amazingly complex paintings are a product of mixed media, involving a large variety of tools and layers of information. The art she had displayed was all about horses. She explained to me that she loves horses and wishes she could have one. Unfortunately, my favorites of her work are located on either end of her booth and neither are present in this picture. If you have a chance, I encourage you to visit her booth and view her paintings involving zebras, and one on the left incorporating a number of materials (paints, paper, charcoal, metals, etc.) depicting a beautiful light colored horse surrounded by dark writing.

Katherine L. Wilson

Katherine pointed me in the direction of some fine art photographers and on the way I came across a collection of elaborate kaleidoscopes. These kaleidoscopes are each unique, mounted on crystal, fossil or burl pedestals and aimed at turntables filled with various interesting objects. The artist is Steve Failows and his fantastic creations can be seen at his website, www.scopesbysteve.com

I moved on to the exhibit of artist Kelby Love. His business card quotes “The hardest thing to capture is the true power of nature.” And that is exactly what he has done. At first glance his paintings appear to be photographs, but upon closer inspection I found that it was simply his acute attention to detail that makes the images nearly exact in their realistic views. His work shows excellent depth of field and the most realistic looking animals I’ve ever seen come from paint and brush. Examples of his art can be found at www.KelbyLove.net

Across from Kelby Love is an artist named Patrick Bailey whose paintings of brightly colored marbles immediately drew my attention. He describes these paintings as “roller coaster ribbons of color and light,” and I’ll have to agree with that description entirely. His attention to detail and perfect perspective and depth make his paintings just as realistic and photograph-like as his expo neighbor. His subject matter varies from marbles and other inanimate objects, to cars, to diners and people. His work can be seen at www.pbailey.com

Patrick Bailey, Marbles.

Making my way to the fine art photography I found the exhibit of Matt Suess who displayed a large collection of landscape photography. Photos of Massachusetts, Utah and the Grand Canyon accompanied more abstract images of long-exposure/intentionally blurred plant life. All images contained intense colors and carefully selected lighting situations. His website can be found at www.MattSuess.com

Also in Photography was Cristine Hauber who utilizes traditional photography as well as photographic mixed media. I not only enjoyed her work but I appreciated the way she labeled her processes so the viewer could better understand how the image was created. Her images on display involved bridges and nature but she has a wide variety of subjects including man made objects, animals and people. Her website is located at www.WorkingInTheUSA.com

Finally, I visited Richard Bell who was present at his exhibit and eager to talk about his work. His display included works by himself, his wife and his son, Rick Bell-Borja. They create original sculptures from copper and bronze and using Behr house paint to add color. He explained that after trying various paints they found that the Behr house paint has proven to be the most reliable in terms of fade resistance and longevity. This piece specifically took about three weeks to construct and each leaf is hand carved and unique.

Richard Bell

There were many more artists at the expo and I wish I had time to review them all. I encourage everyone to check out the Arizona Fine Art Expo while it is still running (through March 28, 2010). You can find more information about the expo at www.ArizonaFineArtEXPO.com

Zoo Animals

{ February 13, 2010 @ 8:56 pm } · { Uncategorized }
{ Tags: , , , } · { Leave a Comment }

I took a trip to the zoo last weekend, mostly to get the kids out of the house but I also brought the cameras. I let Falyne go crazy with the 35mm SLR, the new lens is bigger than her head. I have yet to develop that film but I’m really hoping it turns out well because I believe Falyne got a shot of the cheetah peeing on a log.

Meanwhile, I got some shots with my digital camera which I am posting here.

FedEx would make baby Jesus cry, except they can’t find his house.

{ February 4, 2010 @ 4:41 pm } · { Uncategorized }
{ Tags: } · { Leave a Comment }

It’s sad that I have a legitimate blog tag for “FedEx Sucks” and it has been in use for at least two years now.

On Tuesday I got an e-mail from FedEx claiming my package had been delivered. I wasn’t having the greatest day so I was super excited about coming home to my new zoom lens for the Minolta Maxxum SLR I borrow from Shannon. Except when I got home there was no package waiting for me. My mother had been home and in the front of the house all day and heard nothing. Shamus, the dog who barks at flies and doorbells on TV, confirms that no one had stopped by to deliver a package that day.

I was bummed and tired and up way past my bedtime but I stayed up another hour or so to research the tracking info and find out where to e-mail a complaint. The tracking page claimed the package was left at the front door and delivery was complete. The complaint form was not easy to find but I searched around the FedEx website and finally found it. I included all information I could and then submitted the form. I also e-mailed KEH (the company that sold me the lens) to inform them of the situation.

Wednesday morning I had an e-mail back from FedEx asking for information they already had. I literally copy/pasted the information off of their tracking page. My name/address, the senders name/address, my phone number and a description of the package. I got the weight of the package off of the tracking info page and then added that it contains a camera lens and other than that I don’t know because I NEVER GOT IT.

I also received an e-mail from KEH on Wednesday apologizing for the trouble and asking me to call them so we could start a trace on the package through FedEx.

I didn’t get home until after 9pm Wednesday so I didn’t get to call anyone. Today I received a call from a five digit number who left a voice mail. It was a lady from FedEx asking me to call their 800 number (thankfully she gave me the number and a way to bypass the phone automation) to discuss the problem.

Knowing that I once again won’t be home until late tonight, and given that my class let out early this afternoon, I called them from school. It took them a while to pull up the right tracking info (I was charging my computer in a shady section of ASU’s WiFi service).

Once he found the correct info, the customer service guy from FedEx put me on hold while he called the driver directly (I still wonder how he got the guys number when last time they claimed they couldn’t contact him until he checked in.) The guy told him that he delivered the package to the wrong house on Tuesday. He claims he then realized his mistake and went back for it but when he got to the house there was a car that hadn’t been there before, the package was gone, and they weren’t answering the door. He says he left a note with his contact info and explaining the mistake.

They say they will wait for the people who have my lens to call them and will contact me within a couple of days if it is not resolved. At that time we can start an incident report or claim or something.

I called KEH after getting off the phone with FedEx and filled them in on what was happening. They are starting a claim now and very nicely said they will get it sorted out for me.

I already refuse to use FedEx to ship to people. I avoid it if at all possible when given the choice for purchases. Now it’s nearing the point that I will have to pass up good deals from a reputable company simply because of who they ship with.

I don’t care if this is the delivery drivers fault. FedEx is stupid enough to contract out their delivery routes and they constantly have to answer for the asshole that runs our route. When will they learn?

Photography Blog

{ January 28, 2010 @ 6:37 pm } · { Uncategorized }
{ Tags: } · { Leave a Comment }

I’ve created this new blog as part of my Marketing for Artists class, but that’s just what pushed me to do it. I’ve owned these domain names (www.AnaviNoslo.com and www.IvanaOlsonPhotography.com) for a year now with the intention of linking it to a more professional website or blog in which I can direct people interested in my photography.

This blog will focus strictly on my photography projects, both for school and outside of school, and will not include my twitter feed or other such “OMGWTFBBQ” topics.

Stay tuned while I reorganize my Flickr account and start using it for good instead of evil and while I figure out how to connect the domain to WordPress.